You will not be charged a fee for speaking with a representative about your account. You may speak with a representative before making a payment, and the representative can transfer you to the automated phone payment system to make a payment that will not be subject to a fee. We continue to encourage customers to communicate with their account representative if they will be late with a payment.
* We do not make any representations as to fees other parties may charge in connection with their services.
Note:
While talking about your account is always free, making a phone payment with a Sunrise Acceptance account representative has a $7.95 nonrefundable fee. Call 423-244-2604 or toll-free 877-423-2604 Monday through Friday, 8:00 am to 6:00 pm.